Jungfraujoch ticket

No discounts are available for young people.

Children aged at least 6 and under 16 pay 50% if a parent or adult purchases a full-price ticket and does not have an STS pass. If one parent holds a valid STS pass, they are entitled to a 50% discount and children go free with the Swiss Family Card. STS passes are the Swiss Travel Pass, Swiss Travel Pass Flex and the Swiss Half Fare Card.

No, there is no discount for senior citizens.

When ordering, you must enter a specific date on our website on which you would like to go on the excursion. You are therefore bound by this date and cannot change it flexibly.

Tickets will only be fully refunded if you have taken out the FLEX CANCELLATION OPTION and if they are cancelled at least 1 day before travel. You can add the FLEX CANCELLATION OPTION for payment protection in the final step of the checkout process before payment.

If you have not taken out the Flex Cancellation Option, a cancellation fee of CHF 30 will be charged, and a fee of CHF 60 will apply if the cancellation is made between 1 and 3 days prior to travel. You can find more information about our cancellation policy here.

If you would like to cancel your tickets, please use our contact form so that our team can deal with your request.

Once the purchase is complete, you will receive an e-ticket by e-mail. This e-ticket is already a valid ticket. E-tickets are personal and non-transferable. They are only valid in conjunction with a valid passport or ID card. The details on the passport or ID card must match the details on the e-ticket. You can present the e-ticket directly on your smartphone or tablet so that the QR code can be scanned by the ticket inspector. You can also save the e-ticket in the wallet on your mobile device. Alternatively, you can print out the ticket on white paper in its original size and present it for inspection.

The ticket includes a ride on the cogwheel railway or the Eiger Express gondola to the Jungfraujoch from/to Grindelwald/Wengen, an intermediate stop at Eismeer station, the Ice Palace and the Sphinx viewing platform.

Seat reservations can be made here at a cost of CHF 10. They are strictly non-exchangeable, non-refundable once issued.

Between May and August, seat reservations are compulsory for both routes to and from the Jungfraujoch: Grindelwald Terminal–Eigergletscher–Jungfraujoch and Kleine Scheidegg–Jungfraujoch. We recommend choosing your preferred time slot as early as possible. The earlier you book, the more likely it is that your preferred time slot will be available.

Reservations are recommended but not compulsory for the rest of the year. For further information, please contact the relevant railways directly.

This depends on where your journey starts and returns from and the means of transport you are travelling by.

With the Eiger Express from Grindelwald Terminal: The journey from Grindelwald Terminal takes almost 1 hour there and 1 hour back (with a change to the cogwheel railway at Eigergletscher station). With the Wengernalp railway from Wengen: The journey from Wengen takes 1 hour 25 minutes there and 1 hour 25 minutes back, with changes at Kleine Scheidegg and Eigergletscher. Duration of stay: Due to the variety of activities, we recommend planning a stay of at least two hours on the Jungfraujoch. If you want to take a break to eat in a restaurant, plan in some extra time.

The Jungfrau railway operates all year round except from 05.05.-16.05.2025 & 27.10.-07.11.2025 (on the Kleine Scheidegg-Grindelwald route) and from 10.11.-05.12.2025 (on the Kleine Scheidegg-Wengen route). Please refer to the applicable timetable for the exact departure times.

As a company of Switzerland Tourism and the Swiss Federal Railways (SBB), we are the official – and also largest – tour operator for holidays in Switzerland. We offer:

Secure booking process

Immediate confirmation by e-mail with your e-tickets

Flex Cancellation Option – ability to cancel an order up to 1 day before the first day of validity